Privacy Policy - Crypto24x7
Privacy Policy
Last Updated : 19/06/2025
Welcome to Crypto24x7. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites (https://crypto24x7.io, https://news.crypto24x7.io) and related services (together, the "Platform").
By using our Platform, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Platform.
1. Who We Are
Crypto24x7 is operated by Coyasoft FZ-LLC, a company incorporated under the laws of the United Arab Emirates (UAE). For the purposes of applicable data protection legislation, we are the data controller of your personal data.
Contact Email for Privacy Matters: privacy@crypto24x7.io
2. What Data We Collect
We may collect the following categories of personal data:
- Personal Information: Name, Email address, Country/region, Account credentials, Social media handles
- Usage Data: IP address, Browser type and version, Operating system, Pages visited, Referring URL, Device identifiers
- Cookies and Tracking Technologies: Session cookies, Analytics cookies, Advertising cookies (with consent)
- Communication Data: Contact inquiries, Newsletter subscription data
3. How We Use Your Data
We process your personal data for the following purposes and legal bases:
- To provide and improve our services: Contractual necessity or legitimate interest
- To analyze usage trends and statistics: Legitimate interest
- To respond to user inquiries: Contractual necessity or legitimate interest
- To send newsletters and promotional materials: Consent
- To comply with legal obligations: Legal obligation
- To prevent fraud and maintain security: Legitimate interest
4. Cookies
Our websites use cookies to enhance your experience. You can manage cookie preferences through your browser settings or our Cookie Banner. For full details, please review our Cookie Policy (coming soon).
5. Sharing of Personal Data
We do not sell or rent your personal data. We may share your data with:
- Affiliated companies
- Third-party service providers
- Regulators and law enforcement
- Successors in case of a merger or acquisition
6. International Data Transfers
Your data may be transferred and stored outside your country, including in the EU, US, or UAE. We ensure adequate data protection via legal mechanisms like Standard Contractual Clauses.
7. Data Retention
We retain personal data as long as necessary:
- Account/transaction data: Up to 6 years
- Usage data: Up to 12 months
- Marketing data: Until consent is withdrawn
- Support data: Up to 3 years
8. Your Rights
You may have the following rights:
- Access, Rectification, Erasure
- Restriction or Objection
- Data Portability
- Withdraw Consent
- Lodge a complaint with a data authority
Contact: @coyasoft.com
9. Children's Privacy
Our services are not intended for users under 18. We do not knowingly collect data from children. Please contact us if you believe a child has provided us data.
10. Third-Party Services
We are not responsible for the privacy practices of third-party platforms linked from our websites. Please review their policies before submitting data.
11. Data Security
We use industry-standard measures to protect data. However, no system is 100% secure.
12. Marketing and Communication
You may receive occasional marketing emails if you opt in. You can unsubscribe at any time.
13. Automated Decision-Making
We do not use automated processing that significantly affects users.
14. Changes to This Privacy Policy
We may update this Privacy Policy. Continued use indicates acceptance.
15. Contact Us
For privacy inquiries: privacy@crypto24x7.io
General contact: info@crypto24x7.io